Privacy Policy

Privacy Policy

Information We Collect

We collect information you give us directly. That includes your name, phone number, email address, and the address where you need roofing work. If you describe a leak or storm damage, we may also note details about your roof and property.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, and the pages you view. We use this to understand how people find us and to keep our site running smoothly.

How We Use Information

We use your contact details to respond to your request, schedule a roof inspection, provide an estimate, and complete the work you hired us for. If you call us about an emergency leak, we use your address and phone number to get a technician to you quickly.

We may also use your information to send updates about your project, follow up after a repair, and share occasional service reminders. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you interact with our pages.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still call us at 512-543-9356 to request service.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how visitors use our website. These tools collect anonymous data about page views, traffic sources, and general location. This helps us improve our site and make it easier for Hutto homeowners to find us.

We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service for us.

Data Sharing and Disclosure

We share your information only when it is necessary to run our business or comply with the law. For example, we may share your address with a supplier who delivers materials to your job site, or with a subcontractor who helps complete your roof repair.

We may also disclose information if required by law, such as in response to a court order or a request from a government agency. We do not rent, sell, or trade your personal information for marketing purposes.

Data Retention

We keep your personal information for as long as we need it to provide services, maintain accurate records, and meet legal or accounting requirements. When we no longer need your information, we securely delete or destroy it.

If you ask us to remove your information and we are not required to keep it, we will do so promptly.

Data Security

We take reasonable steps to protect your personal information from loss, theft, and unauthorized access. These steps include secure storage, restricted access for our team, and safe handling of paper and electronic records.

No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please call us at 512-543-9356.

User Rights

You have the right to ask what personal information we hold about you. You can also request that we correct, update, or delete your information. If you want to stop receiving marketing messages from us, just let us know.

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond as quickly as we can.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top. We encourage you to review this page periodically.

Your continued use of our website or services after any changes means you accept the updated policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, we are here to help. Call RoofGuard Hutto at 512-543-9356 or send us a message through our website.

You can also reach us by mail at the address listed below. We will get back to you as soon as possible.

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